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Sales Order Lines Stuck at Status Awaiting Invoice Interface - Incomplete Data (Doc ID 2914964.1)

Last updated on DECEMBER 14, 2022

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When Progressing Sales order line, it is stuck at status Awaiting Invoice Interface - Incomplete Data


ERROR
-----------------------
Description is required for Invoice Interface.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query a Sales order
2. Progress an Order line which is already Shipped ( Actions > Progress Order)
3. Observe that the line is not interfaced, but stuck at status Awaiting Invoice Interface - Incomplete Data

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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