Sales Order Lines Stuck at Status Awaiting Invoice Interface - Incomplete Data
(Doc ID 2914964.1)
Last updated on DECEMBER 14, 2022
Applies to:
Oracle Order Management - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
When Progressing Sales order line, it is stuck at status Awaiting Invoice Interface - Incomplete Data
ERROR
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Description is required for Invoice Interface.
STEPS
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The issue can be reproduced at will with the following steps:
1. Query a Sales order
2. Progress an Order line which is already Shipped ( Actions > Progress Order)
3. Observe that the line is not interfaced, but stuck at status Awaiting Invoice Interface - Incomplete Data
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |