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Unable to Complete Preventive Maintenance (PM) Work Orders, Due to unexpected error. Please contact your System Administrator for assistance - Unable to complete PM work order if there is an earlier work order open. (Doc ID 2915251.1)

Last updated on FEBRUARY 02, 2023

Applies to:

Oracle Enterprise Asset Management - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms


When attempting to complete preventive maintenance (PM) work orders, the following error occurs.

ERROR

You have encountered an Unexpected Error. Please contact your System Administrator for assistance - Unable to complete PM work order if there is an earlier work order open


STEPS

The issue can be reproduced at will with the following steps:
1.Login to Maintenance Super User responsibility

2.Click on tab Work Orders > All > Query Problematic PM Work Order > Click Complete the Work Order

3.View error message :You have encountered an Unexpected Error. Please contact your System Administrator for assistance - Unable to complete PM work order if there is an earlier work order open

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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