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Error Code: 201 Unable To Reach Supplier Site (Connection Reset) (Doc ID 2916284.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle iProcurement - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Punchout to Supplier

When punching out with iProcurement process encountering the following ProcessingException error.

ERROR
-----------------------
ProcessorException

Proxy Host: null
Proxy Port: -1
CA Certification File Location: /u01/oracle/*****/fs1/EBSapps/10.1.2/sysman/config/b64InternetCertificate.txt

URL: https://b2bconnect.*******.com/punchout/cxml
java.io.IOException: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream.java:197)
at java.net.SocketInputStream.read(SocketInputStream.java:122)
. . .

The following items were checked:
1. Supplier Certificate against Certificate Bundle per Note 760866.1 - How To Add The Certificate To The Apache Certificate File For Punchout Suppliers Using HTTPS?
2. JDK and TLS version checks per Note 760866.1 - How To Add The Certificate To The Apache Certificate File For Punchout Suppliers Using HTTPS?
3. Patching requirements met per Note 222874.1 - Oracle iProcurement Patches Guide - Punchout (Doc ID 222874.1)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Punchout to supplier site via iProcurement
2. Punchout connection fails in reported error

Changes

 No changes known.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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