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Error: "FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-04062" Encountered While Completing Credit Memo In Latin Americas (Doc ID 2916416.1)

Last updated on DECEMBER 20, 2022

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to complete a credit Memo in Latin Americas operating unit,
the following error occurs on Forms.

Following error can be seen on application:

FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-04062. 

The issue can be reproduced at will with the following steps:
1. Go to Receivables, Americas responsibility -> Transaction -> Transaction
2. Enter the details for Credit Memo and try to complete it.
3. Credit Memo is still incomplete and error can be seen in Forms footer.


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