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AU: STP2: Zero Value SAW Income And SAW APYGW Are Not Picked In STP Report Causing Issue During Upload To The Portal (Doc ID 2916672.1)

Last updated on JUNE 13, 2023

Applies to:

Oracle HRMS (Australia) - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Employee with either SAW Income or SAW PAYGW or both as zero, STP Report process does not pick the value as zero and shows as blank or null. This causes issue during upload to ATO portal i.e., corresponding Gross & Tax fields are highlighted in red (error) showing as blank where zero is expected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to AU HRMS Manager
2. Navigate to View > Requests > Submit New Request
3. Run Single Touch Payroll Archive 2022 for Pay event
4. Run Single Touch Payroll Report 2022 with the Archive Id of the above process
5. Upload the STP file to the portal
6. Get the issue

Cause

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In this Document
Symptoms
Cause
Solution
References


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