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R12.2 GLXIQACC Account Inquiry/Funds Inquiry/Journal Post Form Showing Errors ORA-01403, GLR03300, and Unhandled Exceptions (Doc ID 2917052.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Oracle General Ledger - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

When attempting to open Account Inquiry form, the following error occurs.

The same issue can happen with the Funds Inquiry form and Journal Post form as well.

CRITERIA_PRIVATE.POPULATE_FIELDS procedure raised unhandled exception
GLR03300.initialize procedure raised unhandled exception
ORA-01403: no data found


The issue can be reproduced at will with the following steps:
1. Log into General Ledger Responsibility
2. Navigate to Inquiry > Account
3. Open the form


Changes

EBS Application upgraded to 12.2+

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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