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Unable To Access Quotes Screen Due To Error: "You have encountered an unexpected error. Please contact your System Administrator for Assistance" (Doc ID 2917184.1)

Last updated on DECEMBER 21, 2022

Applies to:

Oracle Quoting - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

Unable to access Quotes summary screen due to error.

Error

You have encountered an unexpected error. Please contact your System Administrator for Assistance.

Error Page
Exception Details.
 oracle.apps.fnd.framework.OAException: java.lang.IllegalArgumentException: Invalid year value
at oracle.sql.DATE.toBytes(DATE.java:545)
at oracle.sql.DATE.(DATE.java:95)
at oracle.jbo.domain.Date.(Date.java:239)
at oracle.apps.qot.quote.savedsearch.server.QotSearchQueryBuilder.constructFromAndWhereClause(QotSearchQueryBuilder.java:1662)
at oracle.apps.qot.quote.savedsearch.server.QotSearchQueryBuilder.setSearchQuery(QotSearchQueryBuilder.java:163)
at oracle.apps.qot.quote.savedsearch.server.QotQuoteListingAMImpl.initSearchQuery(QotQuoteListingAMImpl.java:135)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)



Steps
The issue can be reproduced at will with the following steps:
1. Quoting User responsibility
2. Select Quotes > Dashboard
2. Quotes Summary screen does not open and error is given.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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