Create Dispute Page Does Not Display All Lines. (Doc ID 2917506.1)

Last updated on DECEMBER 29, 2022

Applies to:

Goal

On : 12.2.9 version, Account Details

Create Dispute Page does not display all Lines.

Make a personalization in the

1) Select iReceivables Account Management
2) Select Customer Access
3) Select Total Open Receivables
4) Select an individual invoice transaction number
5) Select the Dispute button
6) Select the Reason for Dispute (Cancellation) and Invoice Section (Specific Invoice Lines)
7) Select Next (included a Personalization on Records Displayed to 5,000)
8) On returning to Next, the Enter Dispute Details only displays 301?

Where is this default value set?
 

Solution

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