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CLM: Unexpected Error Occurs When 'Link to Request Lines' for a Modification (Doc ID 2917695.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.9 and later
Information in this document applies to any platform.


On : 12.2.9 version, Modifications

Upon creating a modification and attempting to add additional funding via Link to Request Lines, an Unexpected Error page appears upon clicking Go.

"You have encountered an unexpected error. Please contact your System Administrator for assistance"

Following error also been captured in exception detail page

## Detail 0 ##
at oracle.apps.po.document.common.webui.DocumentLineBaseCO.processFormRequestForLines(
at oracle.apps.po.document.order.webui.OrderLinesCO.processFormRequest(
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processFormRequest(

The issue can be reproduced at will with the following steps:

1. Login to CLM (Contract Liftcycle Management)
2. Navigation = Buyer Work Center > Awards
3. Query existing Award
4. Select Award: Create Modification + GO
5. Navigate to 'Lines' tab
6. Place Cursor onto CLIN line and select Action = 'Link to Request Lines' + GO
7. Message "You must save your changes before continuing. Do you want to save now?" prompted, click 'Yes'
8. Then error "You have encountered an unexpected error. Please contact your System Administrator for assistance" prompted.


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