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Asset Details Not Displayed In Define Asset Number Form (Doc ID 2918350.1)

Last updated on JULY 18, 2024

Applies to:

Oracle Enterprise Asset Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After doing a purchase order for one Asset Item, the asset serial number is not showing in Define Asset Number Form.

EXPECTED BEHAVIOR

Asset number details should be displayed.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Asset Numbers form.
3. Try to query Asset Serial Number.
4. No data displayed.

Cause

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In this Document
Symptoms
Cause
Solution


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