My Oracle Support Banner

'Error loading required properties from CUSTOM' Error Generated in the OTM Console Logs During Startup (Doc ID 2918360.1)

Last updated on MAY 28, 2024

Applies to:

Oracle Transportation Management - Version 6.4.3 and later
Information in this document applies to any platform.

Symptoms

While starting an OTM instance or trying to log in after starting the instance the following error may be generated.

INFO | 2022/12/28 16:08:16 | Error loading required properties from CUSTOM (property set): Error initializing properties for CUSTOM (property set)
INFO | 2022/12/28 16:08:16 | java.io.IOException: Error retrieving property set CUSTOM

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.