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'Error loading required properties from CUSTOM' Error Generated in the OTM Console Logs During Startup (Doc ID 2918360.1)

Last updated on AUGUST 29, 2024

Applies to:

Oracle Transportation Management - Version 6.4.3 to 6.5.3 [Release 6.4 to 6.5]
Information in this document applies to any platform.

Symptoms

While starting an OTM instance or trying to log in after starting the instance the following error may be generated.

INFO | 2022/12/28 16:08:16 | Error loading required properties from CUSTOM (property set): Error initializing properties for CUSTOM (property set)
INFO | 2022/12/28 16:08:16 | java.io.IOException: Error retrieving property set CUSTOM

Cause

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In this Document
Symptoms
Cause
Solution

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