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Labor Distribution Adjustment Cannot be Approved From Worklist (Doc ID 2918370.1)

Last updated on DECEMBER 29, 2022

Applies to:

Oracle Labor Distribution - Version 12.2.9 and later
Oracle Applications Framework - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

An employee is unable to approve labor distribution adjustment transactions from their worklist. They select the transaction from the worklist, click the 'Approved' button, and then the Processing page appears and continues to spin without resolving the transaction or timing out .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From Oracle home page, view Worklist. There are a number of items with Type = PSP Distribution Adjustment
2. Select transaction “Please approve the distribution adjustment batch XXXXX, created for employee XXXXX from worklist
3. Click Aprroved button
4. Processing screen appears and spins without resolving the transaction or timing out


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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