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Workflow Inbound Email Notifications Not Processing Due to IMAP Folder Setup (Doc ID 2918392.1)

Last updated on MARCH 02, 2023

Applies to:

Oracle Workflow - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Workflow Mailer

Inbound email notifications remain in IMAP INBOX folder instead of moving to PROCESS folder causing approvals not to be processed/approved.

Approvals are processed successfully from the Worklist. 

 

Changes

 IMAP folder maintenance by moving PROCESS folder to Archive.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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