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G-Invoicing: Unable To Create a Negative Performance on the Servicing Side when Initiated by The Requesting Agency, Failure Reason = 'ARAR_RAPI_CUST_TRX_ID_NULL' (Doc ID 2918549.1)

Last updated on DECEMBER 30, 2022

Applies to:

Oracle Project Billing - Version 12.2.7 and later
Information in this document applies to any platform.


Users are unable to create a negative performance obligation on the servicing side when initiated by the Requesting agency.

After a positive performance for a FOB Point Destination, the negative adjustment created by the Requesting agency when pulled fails to create any transaction on the Servicing agency, neither a Credit Memo nor a Negative Invoice and as a result does not adjust the receipt.

Steps to Reproduce

  1. Log into a Projects Responsibility with the G-Invoicing Dashboard
  2. Navigate to Orders
  3. Create an Order
  4. Create a supplier expenditure for the same order
  5. Generate revenue and invoices
  6. Submit a Performance Obligation for the order
  7. Apply an adjustment to Supplier Receipt in Payables
  8. Submit Performance for receipt adjustment
  9. Navigate to a Projects Self-Service responsibility
  10. Navigate to Project List
  11. Locate project and click project number or name
  12. Select Performance Obligations
  13. Click Performance History
  14. Locate order
  15. Note negative performance Status = Receipt Failed, Failure Reason = 'ARAR_RAPI_CUST_TRX_ID_NULL'.


Patch 34753124 was applied to resolve TAS/BETC not being populated on refunds or write-offs when Accounts Receivable (AR) receipt applications are created.
Doc ID 2909300.1


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