In WMS Org UOM Error During Unordered Receipt For Customer Return On RMA (Doc ID 2918640.1)

Last updated on DECEMBER 30, 2022

Applies to:

Symptoms

On : 12.2.4 version, Receiving
UOM error during Unordered Receipt for customer return

ERROR
==============
RVTTH-115f: Subroutine process_transaction() returned error
Cause: Subroutine process_transaction() returned an internal error.
Action: Note this error number and the actions you are trying to perform.

STEPS
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Steps to reproduce this issue in a WMS organization.

1. Create a returnable item.
2. Define UOM conversion for item, 1 Case of 12= 12 Each.
3. Create an unordered receipt.
4. Select a customer and give quantity as 5 Cases
5. Create Return Order for same customer with same quantity i.e. 5 Cases: Purchasing Responsibility: Navigation   Purchase Order --> Receiving --> Receiving Transactions Summary
6. Match the Unordered receipt for receipt and Return order created above.
7. At this point of time, RTI is inserted with incorrect quantity for 'MATCH' transaction >> Error is displayed

Cause

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