My Oracle Support Banner

Reassign Notifications to Supervisor Process Errors Post 12.2 HR RUP 16 (Doc ID 2918873.1)

Last updated on JANUARY 05, 2023

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP16 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

When attempting to use concurrent program 'Reassign Notifications to Supervisor' using a supervisor which has 2 FND_USER records, one which is end-dated in the past and one current one,
the following error occurs.

From Supervisor selected does not have corresponding FND_USER: -1422 Error Msg: ORA-01422: exact fetch returns more than requested number of rows


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. US HRMS Manager

2. Navigate: Processes and Reports > Submit Processes and Reports > Single Request

3. Select Request Name: Reassign Notifications to Supervisor.

4. In FROM Supervisor Field enter a supervisor which is associated with two FND_USER records (one which is previously end-date and one that is current).

Changes

 Applied HR RUP 16 - <Patch 33527653> - R12.HR_PF.C.DELTA.16

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.