Time Accounting Entry/Validation/Approval Form is Incorrectly Triggering Error "The amount of hours entered does not match the Total Hours Value" (Doc ID 2918986.1)

Last updated on MAY 29, 2023

Applies to:

Symptoms

In OTL Time Accounting > Time Accounting > Entry/Validation/Approval window, when a user tries to update only the Hours Type, he gets an error message (see below)

This should not occur as the Total number of hours is not changing, only the Hours Type.

Steps to Replicate:
-----------------------
The issue can be reproduced at will with the following steps:
1. Create timecard using Timekeeper Responsibility or Self-Service Time Responsibility
2. Run Transfer Time from OTL to BEE
3. Using your OTL Administrator or equivalent responsibility, Navigate > OTL Time Accounting > Time Accounting > Entry/Validation/Approval
4. Query for timecard created in Step 1
5. Change the Hours Type e.g. Vacation Hours to Sick Hours without changing the Hours Amount
6. Click on Save
7. IT errors with "The amount of Hours entered does not match the total Hours value”

Changes

 Upgraded from 12.1.3 to 12.2.9

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.