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RLM Lines With Different PO Number Created Only One Sales Order (Doc ID 2919104.1)

Last updated on SEPTEMBER 17, 2024

Applies to:

Oracle Release Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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When receiving an item for same shipment date and location but on a different PO, the sales order lines are created for only one PO number with the total qty across both the PO numbers in RLM and when  shipping the line it looks like user over shipped on one PO and never shipped on the other PO (since there was no sales order line created). Customer has a custom attribute that is mapped to store the Customer PO Number in RLM (Value1) and in sales order lines (Attribute 5). There is also a processing rule to match on the customer po number (attribute5) in RLM.

EXPECTED BEHAVIOR
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Expect RLM Lines with different PO Number create separate Sales Order lines.

STEPS
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The issue can be reproduced at will with the following steps:
1. Release management responsibility
2. Run Release Management Demand Processor to process order line

Cause

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In this Document
Symptoms
Cause
Solution
References


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