Incorrect Schedules When Terminating Subscription Contract On Date Which Is One Day After Last Billed Upto Date
(Doc ID 2919441.1)
Last updated on JANUARY 05, 2023
Applies to:
Oracle Service Contracts - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Contracts Billing/Termination
ACTUAL BEHAVIOR
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After termination of Subscription Contract for Intangible Subscription items on a date which is one day after the last billed upto date, the last Schedule in the Billing Schedule is not correct
EXPECTED BEHAVIOR
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Expect the last Billing schedule to be correct when the termination date is BillTo date plus one day
STEPS
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The issue can be reproduced at will with the following steps:
1. Service Contracts (R)
2. Terminate the Subscription contract one day after the last billed upto date.
3. After termination check the billing schedules and observe the last schedule is incorrect
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |