My Oracle Support Banner

Oracle Configurator Window Is Not Launching (Doc ID 2920085.1)

Last updated on JANUARY 13, 2023

Applies to:

Oracle Configurator - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch Configurator, the following error occurs.

ERROR
-----------------------
Configurator Processing. Please wait...

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Go to Line Items tab and click Configurator button

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.