'Duplicate Serial Number Is Not Allowed' Error When Receiving A Part Through Inbound Orders and Reservations Page
(Doc ID 2920266.1)
Last updated on AUGUST 14, 2023
Applies to:
Oracle Spares Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
When attempting to receive a part through Inbound Orders and Reservations page, the following error occurs:
ERROR
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Duplicate serial number is not allowed.
However, it is possible to receive same serial number form Inventory module.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with Spares Management responsibility.
2. Go to Spares Logistics/Receive Inbound Orders and Reservations.
3. In Inbound Orders and Reservations page perform a search for internal orders.
4. Select an internal order from the list.
5. Select line and click Receive button.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |