G-Invoicing: Users are Unable to Open or View Order Attachments Downloaded from G-Invoicing in the 'Update Agreement' 'Order Attachments' Section. (Doc ID 2920321.1)

Last updated on JANUARY 11, 2023

Applies to:

Symptoms

Users are unable to open or view order attachments downloaded from G-Invoicing in the 'Update Agreement' page in the 'Order Attachments' section.  After performing the 'Pull Attachments' action, the attachment appears on the Agreement, in 'Downloaded' status, but there is no way to open or view the attachment.  

Steps to Reproduce:

1.  G-Invoicing Dashboard | Orders tab | 'Update Agreement' icon
2.  When the Agreement is brought up, in the section 'Order Attachments' an attachment exists in 'downloaded' status but there is no link to open it.
3.  Users also tried Project Super User | Billing | Agreements | Update Agreement and no field shows there either

Changes

Cause

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