How does Contact Center Form Identify the Item Instances for a Customer?
(Doc ID 2921036.1)
Last updated on JANUARY 13, 2023
Applies to:
Oracle Teleservice - Version 12.2.9 and laterInformation in this document applies to any platform.
Goal
Qn1: How does Contact Center form identify the item instances for a customer?
R: Customer Support responsibility
N: Customer Management/Contact Center form - Install Base tab
Solution
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In this Document
Goal |
Solution |