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Open PDF Output for Reports that Use XML in the Output Generation Errors: We can't open this file. The PDF File you're trying to open is corrupted. Close (Doc ID 2921659.1)

Last updated on JULY 09, 2024

Applies to:

Oracle General Ledger - Version 12.0.0 and later
Information in this document applies to any platform.
Financial Statement Generator (FSG)
XML Publisher

Symptoms

Attempting to review the PDF output for reports that require XML Publisher for the output's generation errors. The issue reproduces for standard and custom reports, but also for Financial Statement Generator (FSG) reports.

The issue affects a particular user while the same report opens fine for another user.


ERROR
We can't open this file.
The PDF File you're trying to open is corrupted.
Close


STEPS TO REPRODUCE
1. GL Responsibility > View > Requests > Submit a new Request
2. Select and run a report that uses XML in the output generation process to generate a PDF output
3. Click on 'View Output' button and see the error on the screen

Changes

None

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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