SLM: Magnify Glass Icon - Search And Select Function Is Not Working (Doc ID 2922089.1)

Last updated on JANUARY 21, 2023

Applies to:

Symptoms

On : 12.2.12 version, Supplier Advanced Search

ACTUAL BEHAVIOR
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The Magnify glass icon: search and select function is not working in the Supplier Lifecycle Management (SLM) module.

For example, the user is trying to add a bank account for Vendor second site. The user click add and type some of the number then click go. There are no list of values. Another example. If there is a field with a magnify glass and if they type directly to the field then the word or search will automatically comes up but they click the magnify glass icon they no list of values.

Note: This is occurring for just one user

EXPECTED BEHAVIOR
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Expect the search function to work.

STEPS
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The issue can be reproduced at will with the following steps:
1. Supplier Lifecycle Management (SLM) > Company Profile > Update Organization
2. Additional Information region > Tier 1 field *LOV
3. Enter search criteria (enter %) > Full LOV values are returned
4. If click on Magnifying Glass (for LOV search)
5. No values returned
6. Other screens shows same issue in SLM

Changes

Cause

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