R12: OIE: Expense Report Approval Not Routing to Override Approver (Doc ID 2923151.1)

Last updated on APRIL 21, 2023

Applies to:

Symptoms

Issue
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While entering an expense report, user overrides the approver name in the Expense report General page, however the expense reports are not routing to the override approver. It is sent to the employee's supervisor.

Steps

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1. Navigate to Iexpense => Create expense report
2. Change the approver name in General page from the defaulted value
3. Submit expense report for approval. The expense report is routed to employee's supervisor instead of override approver

Changes

 Issue with a new operating unit

Cause

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