My Oracle Support Banner

Create Accounting Fails With "EVENT CLASS CODE = CREDIT_MEMO The following events are present in the line extract but MISSING" In Accounting Program Log File (Doc ID 2924617.1)

Last updated on FEBRUARY 04, 2023

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Credit memo fails to be accounted when created with Rules Method= LIFO and containing lines with accounting rule of type "PP_DR_ALL"

The revenue recognition did not happen or not happened properly.

The Create Accounting option in the Tools menu is grey out.

The credit memo could have been created through the Credit Transactions form or through Autoinvoice program.

The credit memo could be a zero or non-zero amount.

The Create Accounting and the spawned Accounting Program (XLAACCUP) are ending in error, and the XLAACUP log file shows similar information as below:



Steps to reproduce

Responsibility: Receivables responsibility
Navigation: Transactions > Transactions

  1. Create invoice with Invoicing rule = In Advance Rule, and rule of type "PP_DR_ALL"
  2. Go to Credit Transactions form and credit transaction using Rules Method= LIFO
  3. Click on Credit Lines
  4. Save and complete
  5. Run either Submit Accounting or Create Accounting for the credit memo

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.