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How to Control Preventive Maintenance (PM) SRs Being Created for Component Instances. (Doc ID 2925020.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Oracle Service Contracts - Version 12.2.9 and later
Information in this document applies to any platform.


While using standard Preventive Maintenance (PM) Program to create PM Service Request (SR) for the parent Install Base (IB) instance, it is observed that PM SRs are being generated for both parent and component instances. PM SRs should not get created for component instances since the contract only covers the parent instance.


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