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Error When Update Offer While Using iRecruitment Recruiter Responsibility “You Have Encountered an Unexpected Error” and “ JBO-27126: Long Running Query Has Been Cancelled” and “ORA-01013: User Requested Cancel of Current Operation” (Doc ID 2925844.1)

Last updated on FEBRUARY 13, 2023

Applies to:

Oracle iRecruitment - Version 12.2 HRMS RUP16 and later
Information in this document applies to any platform.

Symptoms

When attempting to update an offer while using iRecruitment Recruiter responsibility
the following error occurs.

ERROR
-----------------------

1. Error displayed on the user page as below:
    You have encountered an unexpected error....


2. Error displayed on Java Error Stack log as below:
Exception Details.
 oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27126: Long running query has been cancelled. Statement: SELECT bg.NAME AS BUSINESS_GROUP,
  bg.ORGANIZATION_ID AS ORGANIZATION_ID1,
  org.NAME AS ORG_NAME,
  org.ORGANIZATION_ID AS ORGANIZATION_ID2,
...................
## Detail 0 ##
java.sql.SQLTimeoutException: ORA-01013: user requested cancel of current operation

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:464)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1004)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:544)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:240)

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N) iRecruitment Recruiter responsibility -> Search for any Vacancy by Name.
2. Click on Find Applicant button - > Go to Offer tab.
3. Click on Update Offer -> Enter details for the offer -> Click on Continue -> Error is raised on page.

Changes

 Database upgrade to 19C and application update to RUP16.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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