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Start Date of Extended Warranty or Service Agreement Only Begins When Warranty Ends (Doc ID 2927182.1)

Last updated on JUNE 16, 2023

Applies to:

Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.


When an Item is sold on a Sales Order, and that item includes a Warranty, and an Extended Warranty (or equivalent) for the Item is also added to the Sales Order, the Extended Warranty, by default, starts the day after the Warranty expires. How do we get the Extended Warranty (or equivalent) to start on the same day as the Warranty instead? 


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