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R12: AP/IBY: Automatic Withholding Tax (AWT) is not Reversed when Payment is Voided Leaving Invoice on Trial Balance Incorrectly (Doc ID 2927242.1)

Last updated on FEBRUARY 10, 2023

Applies to:

Oracle Payments - Version 12.0.0 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When a payment was voided the Automatic Withholding Tax (AWT) that was created when the invoice was paid was not reversed.

This left the invoice showing incorrectly on the trial balance, even when the invoice was later cancelled.

To void a check:

  1. In Payables Navigate to Payments -> Entry -> Payments
  2. Use the find icon (Flashlight) to find the payment to void
  3. Click on Actions
  4. Check the Void Checkbox
  5. Click "OK"
  6. When warned that voiding cannot be undone click "OK"

Cause

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In this Document
Symptoms
Cause
Solution
References


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