Deduction Arrears Is Incorrect When There Are Retro Arrears
(Doc ID 2927385.1)
Last updated on FEBRUARY 21, 2023
Applies to:Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.
When a Pre-tax Deduction is in arrears and Retro entries are created for the deduction, the Special Features element is returning results that include the current arrears, plus the sum of any retro arrears. This is causing the arrears balance to be overstated by the amount of the retro entries.
Employee is on unpaid leave and Medical Deduction is put in arrears each period. The Medical Special Features element is used for arrears.
Period # Arrears Amt
1 $ 50
In period 4, the deduction amount is changed from 50 to 99, effective in period 1.
Period 4 has 3 Special Features retro entries for $49 each
When payroll is run, you see run results
Medical Special Features Arrears Contr 49.00 for period 1
Medical Special Features Arrears Contr 49.00 for period 2
Medical Special Features Arrears Contr 49.00 for period 3
Medical Special Features Arrears Contr 246.00 for current period
For current period, Arrears Contr should be 99.00, but it is including the sum for the 3 retro elements, so is overstated by 147.00
Review of the employee balances also shows Arrears is 147.00 over what it should be.
Setup for retro arrears elements has been done per instructions in MOS <Note 1352253.1>.
STEPS TO REPRODUCE
In US HRMS Manager responsibility
1. Run payroll concurrent processes for employee on unpaid leave. Deductions go into arrears.
2. Make a retroactive change to the deduction amount. Navigate: People > Enter and Maintain > Assignments > Entries
3. Run Retropay (Enhanced) process. Navigate: Submit Processes and Reports > Single request
4. Run Payroll process for the employee. Navigate: Submit Processes and Reports > Single request
5. View run results for the deduction and see Special Features Arrears Contr for the current period is wrong. Navigate: View > Assignment Process Results > select Payroll process > View Results
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