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RMA Failed with Error - The Parameter Value (Lot / Serial) For The Parameter (Item Attributes) Is Ignored. (Doc ID 2927883.1)

Last updated on FEBRUARY 13, 2023

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While interfacing RMA transaction, the following error occurred.


ERROR
-----------------------

"The parameter value (Lot / Serial) for the parameter (Item attributes) is ignored. The transaction details entered do not match the inventory material transaction for one or more of the attributes. Pl. correct it and reprocess the error."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create non-serial lot controlled item.
2. Create Sales Order and ship the item from a lot.
3. Create RMA and receive the item into a different lot.
4. See the transaction stuck in the Transaction Errors Processing form with above error message.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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