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G-Invoicing ECC Dashboard - Performance Issue When Trying To Open The View Performance Obligation Page (Doc ID 2930916.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.9 and later
Oracle Project Billing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Customer is on ECC version 7.

G-Invoicing ECC Dashboard - View Performance Obligation Page is taking 30-40 seconds to open.

This happens with all responsibilities and users.

 

Steps
=====

Login a Projects responsibility

1. Navigation: G-Invoicing ECC Dashboard
2. In G-Invoicing Dashboard >> GT&C tab >> Header (Orders TAB):
3. Click the link in the "View Performance Obligation" column.
It's taking between 30 to 40 seconds to open.

Expected performance: to open the page immediately after clicking the link.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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