IGT Order Sent To G-Invoicing And Importing Servicing Agency Approval After Period Closed Gives Error: The Accounting Date Is Not In An Open Encumbrance Period (Doc ID 2930961.1)

Last updated on FEBRUARY 27, 2023

Applies to:

Symptoms

On : 12.2.9 version, G-Invoicing

When attempting to import servicing agency approval after closing the period in which the IGT order was created, the following error occurs.

ERROR
Error occurred in syncing servicing agency changes, reserving and approving order O022xxxxxxxx.
Message: Line #1 Shipment #1 Distribution #1 The accounting date is not in an open encumbrance period.


STEPS
The issue can be reproduced at will with the following steps:

1. Navigate to Purchasing responsibility -> Buyer Work Center -> Orders -> IGT Orders.
2. Create IGT Order with Encumbered Date: 31-JAN-2023.
3. Send the IGT Order to G-invoicing.
4. Closed Jan-FY-23 in Oracle EBS.
5. Servicing Agency approves the IGT Order.
5. Import IGT Approval to EBS.
6. Servicing Agency Approval notification shows reported error details.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.