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Mobile Field Service: Service Request Date Is Printed In Incorrect Format In Service Report (Doc ID 2931154.1)

Last updated on MARCH 01, 2023

Applies to:

Oracle Mobile Field Service - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms


After applying patch 33643549:R12.CSM.C and 34735044:R12.CSM.C, the service request date is printed incorrectly in Service Report in Mobile Field Service.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Mobile Field Service.
2. Select a task.
3. Enter a debrief labor line.
4. Open the Service Report.


Changes

Patches 33643549:R12.CSM.C and 34735044:R12.CSM.C were applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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