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The Approver Cannot Add an Attachment in the EIT (Extra Information Type) Approval Notification Response Section Before Approving a Transaction (Doc ID 2931297.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

The approver cannot attach a document in the EIT (Extra Information Type) Approval Notification Response Section before approving a transaction, because it does not have any functionality in this regard when providing an answer.

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1. Go to Employee Self-Service responsibility.

  2. Navigate to Extra Information > Add > Fill the information > Apply > Next > Add a document for approval > Apply > Add a comment to approver > Submit.
     
  3. Log in with the approver user and navigate to Oracle Applications Home Page > Worklist > Select a request.

  4. Notice that in the response section, the approver cannot attach a document before approving a transaction, because it does not have any functionality in this regard when providing an answer.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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