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Process Dispense Material Label Does Not Print Any Labels When Printer Is Assigned At Format Level (Doc ID 2931449.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Warehouse Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

In Manufacturing Execution System, Process Dispense Material Label does not print when printer is assigned at "Format" level

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. MES Workbench > Dispense label > See label request submitted
2. Warehouse management > Inquiry > View Label Requests > Review label request history > See the request submitted, but no printer assigned > Labels could not be printed to a physical printer

What is working
----------------
Printer assigned at other levels (User/ Responsibility/ etc. ) work as expected, but not Format level.

Cause

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In this Document
Symptoms
Cause
Solution
References


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