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Why Are The Fields With Disabled Update in AK Region Still Showing as Editable in iSupport? (Doc ID 2931604.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle iSupport - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

 After disabling the update on iSupport Address fields from AK Region, the system still allows users to update the address values. Why?

(R) AK Developer
(N) Define Regions

- Query the region in the Regions form
- Click on Region Items
- Select Item
- Uncheck the 'Update' option

Solution

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In this Document
Goal
Solution
References


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