Federal Financial: Cannot Reclass From One Miscellaneous Receipt To Another Miscellaneous Receipt If Receipt Methods Are Different (Doc ID 2931783.1)

Last updated on MARCH 01, 2023

Applies to:

Symptoms

On the Receipt form, the user reverses a receipt and then creates a new miscellaneous receipt with new TAS/BETC information. The user references the reversed receipt in the Receipt Reclass field on the Miscellaneous Receipt. The Receipt Reclass list of values enables users to select a receipt if it meets the following criteria:

• The referenced receipt has been reversed
• The referenced reversed receipt is in the same GL Period as the new Miscellaneous Receipt.
• The referenced reversed receipt has not already been referenced on another receipt.
• The Customer and Customer Account (if entered) on the new receipt are equal to Customer and Customer Account for the referenced reversed receipt.
• The Remit Bank Account for the referenced reversed receipt is defined with the same ALC as the Remit Bank Account on the new receipt.
• The referenced reversed receipt amount must equal the amount on the new Receipt.

The problem is if the new Miscellaneous Receipt has a different Receipt Method from the reversed one, then it does not show in the List of Values.

Cause

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