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Service: Task Numbers Are Not In Sequential Order (Doc ID 293202.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Common Applications - Version 11.5.9 to 12.2 [Release 11.5.9 to 12.2]
Oracle Teleservice - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Goal

Your task numbers are not in sequence. The skipping of numbers does not happen in a fixed pattern.
It does not a skip certain range. Sometimes it skips one, two, 10 etc.

You need to know how to stop skipping task numbers for audit purposes.

Solution

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