My Oracle Support Banner

Users Cannot Log Into Mobile Field Service After Applying The October CPU (Doc ID 2932075.1)

Last updated on MARCH 08, 2023

Applies to:

Oracle Mobile Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

After the October CPU security patches were applied, when users go to the external node for logging into the Mobile Field Service application (csfw.jsp), the web page is blank. Users can access the csfw.jsp page, however it is blank. 

Steps
Login to Mobile Field Service Web page (csfw.jsp)

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.