R12: CE: Unable to Reconcile Bank Statement to Payment, No Error is Thrown, Form Does Not Save Changes and Status Does Not Change to Reconciled (Doc ID 2932635.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Cash Management - Version 12.1.1 and later
Information in this document applies to any platform.

While trying to reconcile a bank statement line with a payment, the form is stuck.

It does not show any error but does not make any changes. The statement line is left in UNRECONCILED status.

The payment is not reconciled to statement after multiple attempts

STEPS
-----------------------

1. Cash Management > Bank statements

2. Query statement and go to Lines

3. Click on Available transactions and select the Payment

4. After selecting the payment nothing happens, no error and changes not saved

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In this Document

Symptoms

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