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From Purchase Order Summary Form When Using Tools > Communicate to Email a Purchase Order to Email Address With Domain That Has More than 4 Characters, Get Error FRM-40735: WHEN-BUTTON-PRESSED Trigger Raised Unhandled Exception ORA-20002. (Doc ID 2932813.1)

Last updated on AUGUST 25, 2023

Applies to:

Oracle Purchasing - Version 12.2.10 and later
Information in this document applies to any platform.


When attempting to email a Purchase Order (PO) the following error occurs

 FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-20002

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Purchasing responsibility
2. Navigate to Purchase Order Summary > Query PO > Tools > Communicate
3. Click Email check box
4. In Email Address field, enter email address that has domain name longer than 4 characters (ex:
5. Click OK
6. Error "FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-20002" occurs





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