From Purchase Order Summary Form When Using Tools > Communicate to Email a Purchase Order to Email Address With Domain That Has More than 4 Characters, Get Error FRM-40735: WHEN-BUTTON-PRESSED Trigger Raised Unhandled Exception ORA-20002. (Doc ID 2932813.1)

Last updated on AUGUST 25, 2023

Applies to:

Symptoms

When attempting to email a Purchase Order (PO) the following error occurs

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Purchasing responsibility
2. Navigate to Purchase Order Summary > Query PO > Tools > Communicate
3. Click Email check box
4. In Email Address field, enter email address that has domain name longer than 4 characters (ex:   testemail@testcompany.network)
5. Click OK
6. Error "FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-20002" occurs

 

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.