When Data Is Entered For Item Catalog Descriptive Elements For Second Time For A Different Catalog, Data Entered For A Prior Catalog Is Lost (Doc ID 2932825.1)

Last updated on MARCH 03, 2023

Applies to:

Symptoms

User entered item information in two separate catalogs for an item.
First, item information was captured in catalog A, thereafter, it was captured in catalog B.
When entering the information in catalog B, this deletes the information in catalog A for the item.

STEPS
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The issue can be reproduced at will with the following steps:
1. Inventory > Items > Master Items > Query for item 1234 >
2. Tools > Catalogs > See data appears only in the catalog captured last.

Cause

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