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R12: AP: Invoice Approval Process Going Into Indefinite Loop For Few Invoices (Doc ID 2933069.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Payables - Version 12.0.0 to 12.2.12 [Release 12.0 to 12.2]
Information in this document applies to any platform.


Few invoices were struck in approval process due to which workflow background process is running long  and invoice approval notifications are not sent for thousands of other invoices. It is expected that workflow background process completes fine and notifications are sent,so that aprpoval process of invoice is completed successfully


==Steps To Reproduce==

1. Submit/Schedule concurrent program Workflow Background Process for APINVAPR item type

2. Monitor the progress of workflow background process request


 Upgraded from 12.1.3 to 12.2.x, Process was running fine in 12.1.3 and issue started occurring after the upgrade


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