Order Line Status Moves To Supply Eligible From Awaiting Shipping After It Is Pick Confirmed (Doc ID 2935951.1)

Last updated on OCTOBER 01, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR

Order line workflow moves to Supply Eligible status from Awaiting Shipping status after it is Pick Confirmed. This issue is only with couple of inventory items.

EXPECTED BEHAVIOR

After order line is pick confirmed order line should be in Picked status and should close after ship confirm.

STEPS

The issue can be reproduced at will with the following steps:
1. Go to oracle applications
2. Navigate to Order Management Responsibility
3. Navigate to menupath > Order, Returns > Sales Order
4. Enter order for a particular item
5. Book the order, order line goes into Awaiting Shipping
6. After delivery detail is pick confirmed order lines rolls back to status Supply Eligible

Changes

Cause

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