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Unexpected error when click on Create Expense Report (Doc ID 293608.1)

Last updated on FEBRUARY 14, 2020

Applies to:

Oracle Internet Expenses - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When a user selects create new expense report from the iExpense self service
window they receive a message stating "Error Page
You have encountered an unexpected error. Please contact the System
Administrator for assistance. "

Error stack shows:

oracle.apps.fnd.flexj.FlexException
at oracle.apps.fnd.flexj.DescriptiveFlexfield.init(DescriptiveFlexfield.java:224)
at oracle.apps.fnd.flexj.DescriptiveFlexfield.<init>(DescriptiveFlexfield.java:101)
at oracle.apps.ap.oie.server.ExpensesAMImpl.initGlobalDFF(ExpensesAMImpl.java:3115)
at oracle.apps.ap.oie.server.ExpensesAMImpl.setProfileOptions(ExpensesAMImpl.java:3803)
at oracle.apps.ap.oie.server.ExpensesAMImpl.initEmployeeInfoInTrxn(ExpensesAMImpl.java:741)
at oracle.apps.ap.oie.server.ExpensesAMImpl.initNewReport(ExpensesAMImpl.java:3176)
at oracle.apps.ap.oie.server.ExpensesAMImpl.init(ExpensesAMImpl.java:3089)

Cause

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