My Oracle Support Banner

R12: AP: Payment Cancellation Events Are Not Getting Accounted for Upgraded Payments When the "When to Account Payment" Set Up Option Is Changed (Doc ID 2936132.1)

Last updated on AUGUST 04, 2023

Applies to:

Oracle Payables - Version 12.2.8 to 12.2.8 [Release 12.2]
Information in this document applies to any platform.

Symptoms


Payment Accounting issue: Old payments accounted normally before upgrade, were voided and the void, events failed with no error.

STEPS

--------

  1. Payables Responsibility
  2. Setup > Options > Payables Options
  3. 3. Tab Accounting > Change configuration for When to Account Payment

Changes

 Upgrade and voided payments

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.