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ECC V8 Receivables Command Center Incremental Data Load Program Runs for Hours and Never Completes (Doc ID 2937300.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.4 to 12.2.12 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to run Receivable Command Center Data Load - Full Load and Incremental Load, the process runs for hours and never completes.  The log file shows it is stuck at the following and never progresses:

Application Short Name -> ar
Load Type -> INCREMENTAL_LOAD
DataSet Key ->
Language ->
Trace Flag -> false
Force Create Flag ->
Last Run Date Identifier ->
Log Level -> ERROR
Running Incremental Load
JobId -> 4880890
status-> RUNNING
. . . . . . . . . . . . . . . . . .

 
Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Submit Request

  1. Submit the Receivables Command Center Data load with Load Type = Incremental.
  2. Submit the Receivables Command Center Data load with Load Type = FULL_LOAD.

Cause

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In this Document
Symptoms
Cause
Solution
References


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